Search results (28)
Account protection
Trading conditions
Bank-level security of a trading accountAny client can protect his/her trading account against hack attacks enabling the service of SMS code. It includes the request of one-time SMS code for every withdrawal. So a trader gets 100% protectio...
Bonus for registering with MT5
MT5 Real Accounts
No, the bonus program is not available for MT5 accounts.
Leverage for MT5 accounts
MT5 Real Accounts
You can choose leverage from 1:2 to 1:500 for MT5 accounts.
Client Area for MT5 accounts
MT5 Real Accounts
We are sorry, but MT5 Client Area is unavailable for now. The service will be launched in the near future.
Updating information in the Client Area
InstaCredit-system
Funds accounting lasts for an hour after an InstaCredit investor approves application and receives a security deposit from InstaCredit trader in a sum specified by the parties in advance. And information is updating every hour as well.
Unable to open position
Technical questions
One of the main reasons why you could fail to open a deal in a trading platform is typing in the investor password instead of the trader password. Please make sure that you enter your trader password in the authorization form.Another common...
Account details lost
Technical questions
Situation 1You've forgotten your trader password.Solution: contact our support team for assistance via any means of communication, specifying your account number and code word. In addition, specify the new trader password you would like to...
Rejection in document verification
Verification
Check your status in the Client Area in the Account Verification section and carefully read the letter with verification results that was sent to your email. To successfully complete the verification process, follow the recommendations sent...
Bank card verification
Financial questions
If you top up your trading account with a credit card, you must verify it by uploading copies of the front and back sides of the credit card in the Verification > > Verify card section of the client area.The requirements for a bank card ver...
How to upload bank card photo??
Verification
To upload a photo of your bank card, please log in to your Client Area, choose Verification in the menu on the left and then click Verify card. On this webpage, you will be able to upload photos of the front and back sides of your bank card...